Training Needs Analysis

Competency-based

14-hour Course

Course Overview

Increasingly organizations are adopting the competency-based approach to training needs analysis. Training gaps are more easily identified. Too often many organizations, without conducting a TNA, waste a lot of time, effort and resources in conducting training programs that do not meet specific training needs. Whether you are a supervisor, a manager or a trainer, you need to ensure that training delivered to employees is effective. This workshop will provide insight, practical tools and skills in conducting TNA that will have maximum impact on employees’ work performance.


Course Prerequisite

Training and HR development background is recommended.


Who Should Attend?

Anyone involved in Human resources management, training and development who wish to ensure the delivery of consistently high quality effective training.


Course Objectives

Participants will learn how to:
• Identify the common pitfalls and problems of team development
• Identify the systems and organizational causes of many team problems
• Accelerate the rate at which the team and its members acquire the skill and motivation to achieve their objectives and goal
• Minimize conflicts among the members of the team
• Develop the solid support of stakeholders outside of the team
• Develop the leadership capability needed for other team-oriented activities


Course Outline

UNDERSTANDING TRAINING NEEDS ANALYSIS
• The Performance Management Cycle
• Performance Problems
• Training and Non-Training Solutions
• The Systematic Training Cycle
THE TNA PROCESS
• The Competency-based Approach to TNA
• Job Analysis
• Task Analysis
• Person Analysis
• Training Needs Identification
TNA METHODS AND TOOLS
• Knowledge Assessment
• Proficiency Testing
• Questionnaire Survey
• Individual Interviews
• Focus Group Discussions
TNA DELIVERABLES
• Proposed Training Solutions
• Financial Considerations
• The TNA Report



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